Support

We are here to help.

Contact
Email: support@edunex.africa

We aim to respond to all inquiries within 24 hours on business days.

Common questions.

How do I reset my password?
Use the “Forgot password?” link on the sign-in page.

How do I install the app on my phone?
When visiting EduNex in your browser, an install prompt will appear. Tap “Install” to add EduNex to your home screen.

Is there a free trial?
Yes — 30 days, every module, no card required.

Report a problem.

If you encounter a bug or unexpected behavior, email support@edunex.africa with the subject line “Bug Report”. Include your school name and a screenshot if possible.

Feature requests.

We welcome suggestions. Send your ideas to support@edunex.africa with the subject line “Feature Request”.